Q: Do you guys offer local pickup?
A: No.
Q: How long does shipping take?
A: The processing timeframe is 2-3 days and the actual shipping timeframe once received by the carrier is 1-3 business days. Processing timeframes for custom orders and pre orders are different. Info on product page.
Q: What are the shipping options?
A: Qveen Accessories is currently using USPS Priority Mail.
Q: What is the return policy?
A: No refunds, No exchanges more info about our policy is located on our site in the policies section.
Q: What to do if I never received my order?
A: If your package shows delivered but you do not have it first check with your neighbors, roommates, family members, etc. If you have confirmed that the package is still lost or missing you must work with the carrier (USPS) to file a claim.